Try Me At Home – Terms and Conditions

By participating in the Try Me At Home program, you agree to the following terms:

1. Eligibility & Payment

  • A $50 deposit is required to participate. This fee covers shipping both ways and is fully refundable as store credit if you decide to purchase.
  • A $500 security bond will be charged upfront and refunded in full upon the ring’s return in its original condition.
  • If the ring is not returned or is returned damaged, the security bond may be partially or fully withheld at Tempest & Co.'s discretion.
  • Try Me At Home is only available to customers in Australia. 

2. Trial Period & Return Policy

  • The trial period lasts one week (5 days) from the date of delivery.
  • The ring must be shipped back on or before the return date using the provided prepaid package.
  • If the ring is not returned on time, the full purchase amount will be charged in addition to the security bond.
  • We understand that delays can happen. At our reasonable discretion, we may allow flexibility if the return has been arranged but is slightly delayed due to circumstances beyond your control.

3. Product Use & Condition

  • The Try Me At Home rings are sample pieces meant for trial use only. Even if you decide to purchase, the trial ring must be returned so it can remain in circulation. A brand-new ring will be crafted for you.
  • The ring must be returned in its original condition. Any excessive wear, damage, or loss will result in a partial or full deduction from the security bond.

4. Consideration for Other Borrowers

  • To keep the Try Me At Home program running smoothly, please return your ring on time so the next person booked can receive their trial on schedule.

5. Refund & Final Terms

  • Once the ring is received and inspected, your $500 security bond will be refunded within 5-7 business days.
  • If you decide to purchase a ring, your $50 deposit will be converted into store credit toward your final order.
  • Tempest & Co. reserves the right to modify or discontinue the Try Me At Home program at any time.
  • Any disputes or exceptions will be handled at our discretion.

If you have any questions, please contact us before booking.