FAQs

What is a moissanite?

Moissanite is a gemstone that is often used as a diamond alternative. It is a lab-created stone known for its exceptional hardness and sparkle (or fire). For more information, check out our blog on the subject.

 

What is a lab diamond?

A lab diamond, or laboratory-grown diamond, is identical to diamond in composition, but is created in a controlled environment.

 

Are your rings made of solid gold?

Yes. All our rings are crafted from solid gold, ensuring lasting beauty and durability.

  

Do you do customised rings?

Absolutely! Get in touch with your ideas and let’s get the ball rolling! 

 

Why are your prices so low?

Tempest & Co. prides itself on offering affordable yet high-quality jewellery. As a small operation with minimal overheads and a direct-to-consumer model, we avoid unnecessary expenses associated with large retail spaces and traditional mark-ups. Our designs, originating in Fremantle, WA, are meticulously crafted offshore in the same location where moissanites are made, ensuring efficiency and maintaining the highest standards of quality. Additionally, the considerable reduction in moissanite prices over the last five years, thanks to advancements in manufacturing processes, allows us to pass on these savings to our customers.

 

Do you offer a warranty on your rings?

Yes. At Tempest & Co. we’re proud to stand behind the quality of our products. We offer a Voluntary Warranty that covers manufacturing defects in addition to your rights under Australian Consumer Law.  Please refer to our Warranty policy for more details.

 

Can I return or exchange my purchase?

As our rings are made to order, we do not offer a return or exchange unless the ring is deemed faulty. Please refer to our Returns policy for more details.

 

How do I clean my Tempest & Co. ring?

Cleaning your Tempest & Co ring is simple. Use a soft brush and mild soap or a specialised jewellery cleaning solution.